Privacy Policy for Absolute Support Care
Effective Date: [Insert Date]
At Absolute Support Care, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in accordance with applicable data protection laws and regulations.
1. Information We Collect
We may collect the following types of information when you visit our website or use our services:
- Personal Information: This includes any information that can identify you, such as your name, email address, phone number, postal address, and other information you provide when using our services (e.g., through Gravity Forms).
- Usage Data: Information regarding your visit to our website, including your IP address, browser type, and pages visited. This is automatically collected via Google Analytics or Microsoft analytics tools.
- Cookies: We use cookies to improve the functionality of the website and provide you with the best user experience. Cookies help us track your activity, preferences, and interactions with our site.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide and manage our services, including responding to your inquiries and requests.
- To improve our website and services, based on your feedback and usage patterns.
- To send you relevant information or updates, including newsletters, announcements, and service offers, provided you have given consent.
- For analytical purposes, including analyzing website traffic, user behavior, and improving site functionality (through tools like Google Analytics or Microsoft).
- To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Data Protection and Security
We take reasonable steps to ensure that your personal information is protected from unauthorized access, alteration, disclosure, or destruction. This includes using SSL encryption and adhering to data protection practices. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
4. Sharing Your Information
We will never sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers who assist in the operation of our website, such as:
- Gravity Forms: For form submissions and customer inquiries.
- Google and Microsoft Analytics: For website performance and user behavior analysis.
These third-party providers are contractually obligated to protect your information and are not authorized to use it for any other purpose.
5. Your Rights and Choices
You have the right to access, correct, or delete your personal information. You can also withdraw your consent for the use of your information at any time. To exercise these rights, please contact us using the details below.
You also have the right to opt-out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
6. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our site. These help us analyze website traffic and improve user experience.
You can manage your cookie preferences in your browser settings. However, please note that disabling cookies may affect some functionalities on our site.
7. Third-Party Links
Our website may contain links to other sites. Please note that we are not responsible for the privacy practices or the content of such external websites. We encourage you to read the privacy policies of these third-party sites before submitting any personal information.
8. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the information is no longer needed, it will be securely deleted.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated policy on this page with a new effective date. Please review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or would like to exercise your rights regarding your personal data, please contact us:
- Email: info@absolutesupportcare.com.au
- Phone: 1800 201 407
- Address: Level 1/44 Watton St, Werribee VIC 3030